Tag Archive | "idaksh support"

idaksh Hosting Core Support Team

June 23, 2009 No comments yet

Technical Account Manager will have:

Enterprise account management experience

The perfect blend of technical knowledge and customer-focused support

An in-depth understanding of the business objectives that define your business

Effective communication skills to deliver strategic information

Systems Engineer
Expert-level understanding of application environments:

Configuration and troubleshooting of system applications

Virtualization

Clustering and high-availability environments

Backup and disaster recovery best [...]

How to raise a support ticket at idaksh?

June 14, 2009 No comments yet

Here a guide on how to submit a decent support ticket that helps us fix your problems a bit quicker. We’ve had quite a “this isn’t working” type tickets without any futher information. If you are raising a ticket please help us by following this simple guide
1) Describe your problem: My email isn’t working is [...]