ORACLE MAINTENANCE AND SUPPORT SERVICES

Idaksh provides 24×7 support for your Oracle database, applications, systems and network infrastructure in both onsite/offshore model, reducing software and infrastructure maintenance costs by one-half to two-thirds. We offer Oracle E-Business Suite Administration, Oracle Database Maintenance, Oracle Database Monitoring, Network Management and Security, Administration and Desktop Support Services to our clients. Our complete set of help-desk services include:

• First Level Application Usage Support
• Support and Work-Around on Routine Business Transactions
• Problem Resolution
• Analysis for Customizations
• Oracle Problem Reporting and Tracking
• Evaluating
• Testing and Deployment of New Solutions and Patches
• Production Support
• Functionality Analysis
• Archive and Purge
• Compliance Analysis and Management